“What can I say? – You’ve been my saviour and I really can’t thank you enough. I don’t wish to sound dramatic but I really feel as though I’ve undergone a major life change and it’s all thanks to you and wonderful SHEN. I feel so much happier, positive and confident, such a different person to that of say 3 months ago. I’m beginning to re-invent myself and you know what – Tony – it’s exciting.”